Privacy policy
USER INFORMATION
Who is the controller of your personal data?
QUKO TECH, S.L. is the Controller of the USER's personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).
For what purpose do we process your personal data and why do we do it?
Depending on the form from which we have obtained the personal data, we will process it confidentially for the following purposes:
In the form Contact
- Respond to queries or any type of request made by the user through any of the contact methods available at the controller's website.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR) - Conduct statistical analysis and market research.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
For how long will we keep your personal data?
Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.
To whom do we disclose your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.
Country detection on the pricing page
So that the pricing page can show figures in the right currency band, the visitor's approximate country is estimated from their IP address. That estimate is requested from the third-party services ipapi.co and, as a fallback, api.country.is, which therefore receive the visitor's IP address. No other data is sent to them and no account or personal identifier is involved.
The country selected or detected is stored in the browser's local storage under the key quko.pricing.country, purely so the choice persists between visits. It is not a cookie, it is never transmitted to us, and clearing the browser's site data removes it. The visitor can override the detected country at any time using the selector on the page.
Prices shown this way are indicative only and have no contractual effect. Any actual purchase is completed on cloud.quko.es, where the price is determined from the billing country of the payment method.
Purchases in the shop
Orders placed in the QUKO shop are processed with Ecwid (Lightspeed Commerce), the platform that runs the storefront and checkout, acting as a processor on our behalf. The data processed is what an order requires: name, email address, billing and shipping address, the items ordered and the amount. Payment itself is handled by the payment provider shown at checkout; QUKO TECH, S.L. never receives or stores full card details.
Order data is retained for as long as commercial and tax law requires. Where an order includes a Quko Cloud licence, the licence key and the buyer's email address are also recorded in Quko Cloud so the purchase can be supported and the licence traced. See the Terms of sale for the commercial conditions.
What are your rights?
The rights of the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
- The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.
Contact information for exercising rights:
QUKO TECH, S.L. Rúa Canabés de Abaixo, 5 4ºC, 36940, Cangas (Pontevedra).
E-mail: contacto@quko.es
COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User's needs.
SECURITY MEASURES
That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.
For more information about privacy safeguards, you can contact the CONTROLLER via QUKO TECH, S.L. Rúa Canabés de Abaixo, 5 4ºC, 36940, Cangas (Pontevedra).
E-mail: contacto@quko.es